Privacy Notice

What we need

Our privacy policy governs the use and storage of personal data. You can view our privacy policy on the following pages https://intranet.termontmetal.si/ (WEBSITE below) or by sending us a request at [email protected] (E-SUBSCRIPTIONS below).

Name: TERMONT METAL, PROIZVODNJA IN STORITVE D.O.O., SAVINJSKA CESTA 87 A, 3310 ŽALEC, EU-Slovenia (hereinafter referred to as 'the Undertaking')

is the controller of the personal data provided by the data subject (you, the customer, the visitor, etc.). We collect the following types of personal data:

  • E-mail address;
  • Name, Address, Email address and Telephone number;
  • Payment details such as credit or debit card details, Paypal and other payment methods;
  • Copies of identity documents confirming the accuracy of the personal data;
  • Cookies;
  • Google Analytics and Yandex and Cloudflare visit tracking;
  • Links to personal profiles on social groups.

2. Why do we need them?

We need your personal data for the following services:

  • E-mail address for replying to your e-mails or messages sent via contact forms;
  • E-mail address for sending offers and newsletters;
  • Name, Address, E-mail address and Telephone number for the purpose of receiving reservations, enquiries and sending quotations or in connection with the fulfilment of your other requests;
  • Name, Address, Email Address and Telephone Number to purchase gift vouchers, vouchers or services and items in connection with our offer;
  • Details of means of payment and copies of identity documents for the provision of services;
  • Email address for automated marketing (booking confirmations, thank you notes, etc.);
  • Cookies for the operation of websites;
  • Communicating through social groups with personal profiles that confirm your connection with us;
  • Name, Address, Email Address and Telephone Number for occasional sweepstakes or other promotions with your prior permission;
  • Aggregated data from Google Analytics or Yandex Direct and Cloudflare for tracking visits and internal analytics to improve content.

3. What we do with personal data

Your personal data is processed at TERMONT METAL, PROIZVODNJA IN STORITVE D.O.O., SAVINJSKA CESTA 87 A, 3310 ŽALEC, Slovenia, which is located in Slovenia. The hosting and storage of data is carried out on servers located in European Union countries (Germany).

No third party provider has access to your data, unless required by law.

4. How long to keep them

In accordance with the law or the data retention policy, we are obliged to keep your data according to the personal data retention schedule (maximum period is 20 years or less). After this period, your personal data will be archived. Any personal data we hold for information, marketing and support purposes will be retained until you notify us that you no longer wish to receive this information by clicking the unsubscribe button or by using the withdrawal of consent form, but no longer than the maximum retention period.
For more information on the personal data retention schedule, please see the Security Policy.

5. What are your rights?

If you believe that the personal data we hold about you is incorrect or incomplete, you have the opportunity to submit a request to review, correct or delete that data. Please contact us using the contact form (Data Subject Access Request Form). If you wish to complain about how we have processed your personal data, please contact the Data Protection Officer or DPO by email at [email protected] or in writing to
TERMONT METAL, PROIZVODNJA IN STORITVE D.O.O. and address: SAVINJSKA CESTA 87 A, 3310 ŽALEC. Our DPO will then investigate your complaint and contact you to resolve the matter. If you still feel that your personal data has not been processed properly in accordance with the law, you can contact the Information Commissioner and lodge a complaint with him. You can request access to privacy-related policies and documents using the special form on the page.

Related documents:

Žalec, 1.9.2020, Ver. 1.0